PURA VIDA

Showed up, fridge door clearly open for days, took 3 days to get someone to come fix it and get fridge to temp. We lost food. Did not offer to buy ice or provide coolers. Separate ice maker didnt work. Couches were run down and sagging, kitchen chair broken. Only 1/3 of outdoor furniture that were in the pictures and no chaise lounges. Pool wasnt heated when we showed up even after guy said it was in an email I sent to remind them to turn it on. I had to find manual online to get pool heater on because Joel didnt know how to do it and pool guy didnt show for 2 days. Washer broke after 3 days. Door spring latches were broken and springs were gouging out wood and paint on door frame and was clearly happening for months. Master bed was broken and sagging in the middle. Shower head was broken and sprayed water up at the ceiling. Much more that I called and emailed about and got no response to my long email listing issues. Nice property but poorly maintained and zero management of rentals. Joel was dismissive and rude. He tried to charge me $18 for more sheets while he was there assessing the fridge that didnt work because the mattress we wanted sheets for "wasn't included in the rental". He also told us the outdoor seating just got moved around a lot like we did not bother looking everywhere for it. The 2 women in the office were nice, accommodating, and regretful when I dealt with them. Half the issues would have been fixed by a simple walkthrough and some attention to detail. This house is clearly not managed well and either the management company isnt telling the owners about it or the owners just dont want to put money into it. Reminded me of a nice frat house. Looks good from a distance but, up close, it is a mess. Great location but find a different rental.

Not one problem the management was so accommodating enjoyable stay. I can’t say enough nice things about the managements professionalism and welcoming plus as guest made it very relaxing. The house was amazing location we were able to launch our jet skis close by. The views were beautiful and the pool was cleaning fresh water and a great time. What a perfect home. We loved everything snd can’t wait to go back!

Location was perfect. Enjoyed the pool after a long day at the beach, very refreshing. This house was very clean and organized, planning on staying here again in the near future. Only draw back is, not having a ladder to climb up/ down, getting in and out of kayaks. ( which was brought to their attention).

After reading a couple of reviews of previous guests we were skeptical but proceeded to book anyway. We were not disappointed. This is a fabulous property. It was very clean, and the amenities were exceptional. Everything we needed to get us started was available, pots, pans, dishes, bath items, paper items, etc. All appliances were commercial grade and very nice. The outside grill was natural gas so no need to worry about running out of propane. Very scenic property as it was nice to see recreational and fishing boats travel in and out of the canal as we sat in the shaded patio with a cool drink. The pool and jacuzzi were great. However, the pool lights did not work. All the properties are built on stilts, so it is not recommended for someone who has difficulties climbing stairs. All an all it was great, and we would recommend this property to others. Yes, the property managers were attentive as well to all our needs. Thanks for a great time with our family gathering...we shall return!